Govt. Registered Operator · JKEA00003597
Trip support 24/7 · Enquiries 8 AM – 10 PM+91 80820 22260kashmircarbooking0@gmail.com

Privacy Policy

We collect only what we need to quote, confirm and run your trip. We do not sell your data.

Last updated: 15 October 2026

1. Who is responsible for your data

Kashmir Car Booking is run by Umar Sami Bhat, proprietor, trading as Kashmir Car Booking (a unit of Kashmir Online Store). Registered Excursion Agent JKEA00003597 · GSTIN 01DBGPB6214P1ZU. You can reach us at kashmircarbooking0@gmail.com or +91 80820 22260.

2. What we collect

Data Why we need it
Name, phone / WhatsApp number, email To reply to you, confirm the booking and share driver details
Travel dates, pickup and drop locations, number of travellers, vehicle choice To quote correctly and assign the right vehicle and driver
Special requests you share To tailor the trip, for example child seats or accessibility needs
Payment reference, receipt or tax-invoice details To record your advance and balance and issue the receipt or invoice
Website and device data (cookies, IP address, browser) To keep the site working and understand how it is used; see the cookie policy

3. How you give it to us

You give us this information when you message us on WhatsApp, call, email, or fill in a form on this site. The enquiry forms on our pages open WhatsApp with your details pre-filled; they are sent to us only when you press send in WhatsApp.

4. How we use it

5. Who sees it

Your details are seen by our operations team and the driver assigned to your trip. We share them with others only where the law requires it, or where a permit or booking you asked for needs it. We do not sell your personal data and we do not use it for third-party advertising.

6. How long we keep it

We keep booking details for as long as we need them for service, support and complaints, and for as long as tax and accounting rules require us to keep financial records. After that, we delete or anonymise them.

7. Security

We restrict access to booking details to the people who need them to run your trip, and this site is served over HTTPS. No online system is perfectly secure, so please do not send card numbers or passwords over WhatsApp or email.

8. Your choices and rights

You can ask us to show you the data we hold about you, correct it, or delete it. Write to kashmircarbooking0@gmail.com or message us on WhatsApp. We may need to keep certain records, such as invoices, where the law requires.

9. Children

Bookings are made by adults. If children travel with you, we use only the details needed to run the trip, such as the number of travellers and any child-seat request.

10. Links to other sites

Our pages may link to other sites, for example the Gulmarg gondola booking site. Their privacy practices are their own.

11. Changes to this policy

We may update this policy and will change the date at the top of the page when we do.

12. Questions or complaints

Contact us using the details above, or see how we handle problems on the customer support and complaints page. Our terms and conditions apply to all bookings.

Questions? Talk to us directly

Booking enquiries 8 AM – 10 PM daily · Guests on a trip: 24/7 on WhatsApp or call

Planning a trip rather than checking a policy? Start with our Kashmir car booking guide.

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